International Conference on Electronic Commerce '98 

ET1

APRIL 6

(MON.)

09:00

~

12:30

Electronic Markets for Stock Exchanges

J. Christopher Westland (Hong Kong University of Science & Technology, Hong Kong)

This tutorial compares and contrasts the information systems provided by the Shanghai Stock Exchange and The Moscow Stock Exchange. The Shanghai Stock Exchange tutorial explores the importance of Shanghai Stock Exchange's high-speed matching and settlement systems, smart cards for broker-less trading and over 3000 brokerage rooms in boosting market turnover to an average of 2.5 share trades per year (versus about .7 share trades per year in most major exchanges). The Moscow Stock Exchange tutorial discusses Russia's 1992 privatization and voucher program. It continues by discussing the formation of the Moscow stock exchange with a focus on regulatory, information technology, and design process issues, and concludes with a discussion of the future direction of the Moscow exchange.

Chrysanthemum I

ET2

APRIL 6

(MON.)

14:00

~

17:30

An Introduction to the SET Protocol

Harold W. Lockhart Jr. (Platinum Technology, Solutions, USA)

Direct retail sales to consumers over the Internet has the potential to be a major form of Electronic Commerce. The ability to accept online payment in the form of credit cards is a key requirement for this market. Up until now, firms offering this capability have used methods that were insecure, proprietary or both. SET - Secure Electronic Transaction protocol proposes to change this. This tutorial provides a comprehensive introduction to both the business and technical aspects of this initiative. It will cover the history of the development of SET, the companies involved, the interoperability and branding activities and some of the field trials currently in progress. On the technical side, it will discuss the underlying technologies, the SET architecture, how the protocol operates, how it compares to major alternatives -- SSL and TLS, what does and does not do, some of the criticisms of SET and proposed enhancements for future versions of SET.

Chrysanthemum I

ET3

APRIL 7

(TUE.)

09:00

~

12:30

Electronic Auction: Opportunities and Adoption Barriers

Ho Geun Lee (Yonsei University, Korea)

Electronic auction systems are special forms of electronic commerce, which use an auction mechanism to create market transactions. This tutorial introduces several electronic auction systems under operations around the world. Electronic auction systems covered by this tutorial range from several order-driven systems for financial stock exchanges to commodity trading systems, such as AUCNET for used-car transactions in Japan, CALM for livestock trading, Tele-Flowers for cut flower trading. Based upon the analysis of these systems, the tutorial discusses opportunities and barriers to adoption of electronic auction systems.

Chrysanthemum I

ET4

APRIL 7

(TUE.)

14:00

~

17:30

Cyber-Banking

Jack Hwang (Client Server Computing, Inc., USA)

This tutorial provides a systematic and comprehensive analysis of the technologies, the industries, and an online demonstration of how a cyber banking solution should perform, such as architecture, distributed object technologies, transaction processing technologies, server Partition in the cluster network, industry trends and facts, analysis of Cost/Performance of major competitors, solution recommendation, complete features of standard online banking transactions, unique additional features providing personalized online banking experience, high-speed, high-performance real-time transactions, and user-friendly and comprehensive user-interface.

Chrysanthemum I

ET5

APRIL 6

(MON.)

09:00

~

12:30

Quasi-Naturally Occurring Experiments with Electronic Commerce Markets

Andrew B. Whinston (University of Texas at Austin, USA)

The methodology for "quasi-naturally occurring" experiments involves (i) developing analytical models of the electronic market of interest, (ii) deriving testable hypotheses regarding processes, technologies, strategies and market structures for electronic commerce, (iii) using a mix of real world and experimenter created artifacts to create the desired marketplace, (iv) setting incentives to parallel those found in the real world, (v) running the experiment for a sufficiently extended period of time to allow for the evolution of market dynamics, and (vi) checking for potential biases that might threaten the internal validity of the experiment.

Chrysanthemum II

ET6

APRIL 6

(MON.)

14:00

~

17:30

Simulation in Virtual Organizations

Andrew Kusiak (The University of Iowa, USA)

The commerce of the future will involve virtual organizations, often competing on time based performance measures. The virtual organizations will have to fully understand not only their own processes, but also the ones of partnering entities. Process modeling and simulation are two important tools for tackling many issues arising in the creation of virtual organizations. The tutorial presents a systematic and hands on approach to forming successful virtual enterprises. Many of the issues discussed in the tutorial are illustrated case studies from industrial and service organizations.

Chrysanthemum II

ET7

APRIL 7

(TUE.)

09:00

~

12:30

Extranet and Supply Chain Management

Efraim Turban (California State University, USA)

This tutorial will cover the fundamentals of the Extranet, including its benefits and technology. It will also deal with managerial issues of implementation ranging from justification to the use of the Internet vs. VPN. Next, the relationship between the extranets and supply chain systems will be highlighted. Of a special interest is the relationship with EDI and integration software (such as SAP). Finally, 10 successful cases will be presented.

Chrysanthemum II

ET8

APRIL 7

(TUE.)

14:00

~

17:30

Agent-Mediated Electronic Commerce

Tuomas Sandholm (Washington University, USA)

Multi-agent systems can represent different real world parties, and they can have different preference structures. Multi-agent systems can save users' time, but they may also achieve better solutions (e.g. by enhanced negotiation and coalition formation) than human agents can in combinatorially and strategically complex domains. A key research goal is to design open distributed systems in a principled way that leads to globally desirable outcomes even though every participating agent only considers its own good and may act insincerely. Implementation experiences will be shared and examples of real-world applications will be presented.

Chrysanthemum II

ET9

APRIL 8

(WED.)

14:00

~

17:30

Practical Management of Trusted Third Parties for Certificate Authorization

Rory Brennan (Baltimore Technology, Ireland)

The EuroTrust Project primarily investigating the manner in which hierarchical trusted third parties operate, and how such a pan-national approach addresses the needs of end-users. The basic architecture of this system is based on breaking up the individual elements of the system into logical and discrete elements necessary for the implementation of a large scale hierarchical certification authority. This tutorial will also offer an opportunity to broaden the discussion to incorporate the wider aspects of trusted third parties and the certification model used in the context of the project, as well as legal, cultural and technical issues arising in the implementation of the EuroTrust model.

GCB II

ET10

APRIL 9

(THURS.)

11:00

~

12:30

Virtual Reality on the Internet

Steven H. Kim (Korea Advanced Institute of Science & Technology, Korea)

Virtual Reality(VR) offers a richer sensory experience, enabling spatial navigation in a simulated universe which can mimic reality or present an entirely novel world. The standard language for VR on the Internet is found in the Virtual Reality Modeling Language (VRML). This tutorial will present the basic concepts of VR as well as an introduction to VRML; the presentation will cover the elements of the language and its application to various fields ranging from simulation and training to education and entertainment.

GCB II

ET11

APRIL 9

(THURS.)

14:00

~

15:30

Restructuring Business Processes and Relationships Using Electronic Commerce

Theodore H. Clark (Hong Kong University of Science and Technology, Hong Kong)

Electronic commerce applications have the potential to radically change the way that firms interact with both consumers and supply chain partners. However, introduction of electronic commerce technology must be integrated with changes in business processes and channel relationships to realize the full potential enabled by these capabilities. This tutorial describes the potential opportunities enabled by electronic commerce to change the nature of business and customer relationships and addresses some of the key organizational and process barriers to effective implementation of the electronic commerce applications.

GCB II